Paying your rates

Council collects rates from residents and businesses in the municipality to help fund local services, like maternal and child health, aged, care, waste collection, library services, recreation and leisure facilities, and meals on wheels, plus the maintenance of local roads, bridges, footpaths, drains, parks, playgrounds and much more. Read our rates and valuations page to see your rates are calculated.

Your rates are paid in four instalments throughout the year. You can pay your rates online, by phone or in person. For more information on how to pay go to our payments page.

Rates instalments are due on the following dates:

• 30 September
• 30 November
• 28 February
• 31 May

You can also choose to pay your rates up front but need to ensure payments are made by the first instalment date. Reminder notices for the four instalments are sent out at least two weeks before each due date. Interest will be charged on all rates payments that are overdue.

Sign up to BPAY View to receive your rates notice online via your internet banking service.
1. Log in to your internet banking service.
2. Look for the BPAY View or View Bills link
3. Select Mount Alexander Shire Council (Biller Code: 41749)
4. Enter the BPAY Reference from your bill and your name (exactly as shown on your rates notice).

Don't forget to keep your contact details up-to-date. Complete our form to update your mailing address or contact details.

Your rates are based on the valuation of your property. Please see our rates and valuations page for more information.

If you are experiencing difficulty paying your rates, Council can assist with special payment arrangements. Please contact us to discuss.

You can also read our Rates and Charges Collection and Hardship Policy which outlines how Council can assist ratepayers undergoing financial or emotional hardship.

Please contact us or submit your enquiry via our online request form and our Rates Team will be in contact.